Legal
Privacy Policy
Effective date: November 11, 2026
This Privacy Policy describes how Edige Automation (“Edige,” “we,” “us,” or “our”) handles information when we provide our AI automation service. If you have questions, contact us at edigep@icloud.com.
Information we process
To run the service, we process:
- Your business information, such as your company name, contact details, website, service offerings, prices, invoice details, reply tone, and review link.
- Information about your customers that you provide or that arrives through the tools we connect for you, such as names, contact details, messages, appointment or job details, and invoice information.
- Messages we draft for you — including lead replies, invoices, payment reminders, and review requests — and your approvals of those drafts and of reminder schedules.
- Information you send us when you book a call or email us, such as your name, email address, and message.
How we use it
We use this information only to provide and operate the service: to detect new leads, draft replies, invoices, reminders, and review requests, track follow-up timing, set up and support your automations, communicate with you, and improve how the service works for you. We do not use this information for other purposes.
We do not sell your data
We do not sell your information, or your customers’ information, and we do not share it for advertising.
Service providers
We use service providers to help us operate the service, such as hosting the website, processing email, and scheduling setup calls. They may process information only as needed to provide those services to us, and not for their own marketing.
Retention and deletion
We keep information only as long as needed to provide the service and to handle ordinary business records. If you cancel, we stop running your automations. You can ask us to delete the information you have shared, and we will do so except where we need to keep a limited record to complete a cancellation, resolve a dispute, or meet a legal requirement.
Security
We take reasonable steps to protect the information we process, including limiting access to people who need it to provide the service. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Cookies and local storage
The site may store a theme preference in your browser so the light or dark appearance you choose can be remembered. That preference stays on your device and is not used to identify you.
Contact
For privacy questions, requests to access or delete information, or other concerns, email edigep@icloud.com.